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Hospitality

Assistant Waiter R499


Description
Suitable for learners who assist in the cleaning and preparation of food service areas and equipment. It is appropriate for those who work in table service, counter service, take away service, functions or room service. At this level the learner is not required to take or serve customer orders.
Content
  • Module 1
  • Describe layout, services and facilities of the organisation
  • Module 2
  • Communicate Verbally
  • Module 3
  • Secure Work Environment
  • Module 4
  • Maintain a safe work environment
  • Module 5
  • Maintain Health & Hygiene
  • Module 6
  • Prepare and Clear Areas for Table Service
  • Module 7
  • Handle and Store Cleaning Equipment
  • Module 8
  • Handle and Dispose of Waste
  • SUMMATIVE ASSESSMENTS
  • Describe layout and services Summative Assessment
  • Communicate Verbally Summative Assessment
  • Secure Work Environment Summative Assessment
  • Maintain a Safe Work Environment Summative Assessment
  • Maintain Health, Hygiene and Professional Appearance Summative Assessment
  • Prepare and Clear Areas for Table Service Summative Assessment
  • Handle and Store Cleaning Equipment Summative Assessment
  • Handle and Dispose of Waste Summative Assessment
  • Skills Videos
  • Basic Table Setting
  • Health and Safety - Personal Hygiene & Grooming
  • Basic Techniques on Serving Wine
  • How to prevent fire at workplace
  • The Basics of Wine Service
  • Polishing Cutlery
  • Glassware and Polishing
  • Safety Training
  • Sequence of Service
  • How to set Up the Table
  • How to Take Food & Drink Order
  • Basic Table Setting
  • Cleaning the Table and Crumbing Down
  • PPT
  • Take a restaurant reservation
  • Order taking BOT
  • Service behaviour
  • Learn about different beverage services
  • Serve red wine
  • Personal Hygiene & Grooming
  • Prepare and serve sparkling wine
  • Menu presenting
  • How to serve food order
  • Buffet service
  • Banquet service
  • Clear the table
  • Self-assessments
  • Providing a Table Service Test
  • Table Drink Service Test
  • Additional Resources
  • Menu Glossary
Completion rules
  • All units must be completed
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