Course Title: Barista Basics: Fundamentals of Coffee Service

Course Description:

Welcome to Barista Basics, a foundational course designed to introduce you to the essential skills and knowledge needed to kickstart your journey in the world of coffee service. This course is perfect for beginners and enthusiasts who want to develop a strong foundation in barista essentials.

What you will learn:

1: Identification of Coffee Service Items and Their Uses
Dive into the world of coffee service equipment. Learn to identify and understand the purpose of various tools, such as espresso machines, grinders, and brewing equipment. Explore the role of each item in crafting the perfect cup of coffee.

2: Identification of Crockery and Their Uses
Uncover the art of presentation through crockery. Familiarise yourself with different types of cups, mugs, and saucers, and understand how each piece complements specific coffee beverages. Master the art of choosing the right crockery to enhance the overall coffee experience.

3: Dealing with Spillages and Breakages
Accidents happen. This equips you with the skills to handle spillages and breakages efficiently and professionally. Learn the importance of quick and effective cleanup, ensuring a safe and tidy workspace for both staff and customers.

4: Serving Coffee Items Using Correct Equipment and Crockery
Put your knowledge into practice. Understand the proper techniques for serving various coffee items using the correct equipment and crockery. From espresso shots to lattes, this module focuses on precision and presentation to deliver a delightful coffee experience.

5: Carrying Large Coffee Orders
Enhance your efficiency in handling large orders. Explore strategies for managing multiple coffee items simultaneously, ensuring accuracy in preparation and timely delivery, even during peak hours.

6: Dealing with Customers
Customer interaction is at the heart of the barista profession. Develop excellent customer service skills, including effective communication, handling inquiries, and managing customer expectations. Discover the art of creating a welcoming and friendly atmosphere.

Whether you're dreaming of becoming a professional barista or simply want to elevate your home brewing skills, this course is your first step towards a flavorful journey in the world of coffee.